About this app
: IDBI Bank Collect is an advanced "Collection and Recovery” monitoring tool.a.Easily assign tasks to on field Agents /in the Office team.
b.Facility for Agents/officers to view the customer basic details, overdue details, previous interaction details, guarantor details.
c.This app will help us in geo-tagging existing of customer’s places of visit.
d.Real-time inputs, Agents /Field Officers can mark the interaction details with the customer in the application.
e.One touch records (/Allocations/Visit/ Performance), the agent can click on the call button to directly call the account holder as a part of the retrieval process.
f.360 View of the Customer with entire details that helps know your customer better.
g.For Online mode of payment, a link will be provided to the customer via SMS /Email. Customers can directly pay from that link with OTP triggering.
Many more user friendly features that help keep track of the entire team & observe performances.
