Infraon Desk APK 4.0.1 - Free Download
Last updated: 20 Oct 2021
App Info
Prioritize your customers while you are on the go with ITIL Enabled Infraon Desk
App name: Infraon Desk
Application ID: com.servicedeskmanager.servicedesk
Rating: 3.9 / 13+
Author: EverestIMS Technologies Pvt Ltd
App size: 10.98 MB
Detailed Description
Infraon Desk, powered by EverestIMS Technologies is designed with dynamic role based access control to provide ease and flexibility for all your internal and external staff to stay connected on the go. Perform actions like create (Incidents/requests/KB articles, Tasks), modify, respond, search, assign, delegate, comment, upload and download attachments across modules like Incidents, Change, Request, CMDB, Knowledge Base and Basic dashboard in addition to SSO with AD/LDAP.With Infraon Desk's mobile app, you can:
1.tCreate/respond to Incidents, assign, change priority, state/status, provide diagnosis and identify root cause
2.tCreate & modify asset records, browse, search/filter, barcode/QR code Scan and Add assets on to CMDB.
3.tCreate & update Tasks, change priority, status, categorisation, estimation, change assignments, delegation and resolution of tasks.
4.tChange Lifecycle Status, Input parameters, Custom Fields for each type of asset.
5.tChat offline (reply and view conversations), add comments, upload and download attachments and KB articles.
6.tView basic Dashboard and filters.
App Screenshots
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