About this app
Omnichannel support centerOmnichannel connects with popular customer communication channels like Email, Website live chat, Facebook, Twitter, WhatsApp, Instagram, Line, etc. This helps you deliver a consistent customer experience across channels – from a single dashboard.
Customer engagement made easy
Omnichannel enables your teams to be more productive, faster, and collaborate without switching applications.
Stay informed with automatically generated reports
See what's happening with your conversations and agents, or assess which labels or inboxes are most active, and analyze key performance indicators that matter – from your Omnichannel dashboard.
- Conversation Report
- Agent Report
- Label Report
- Inbox Reports
- Team Report
- Report
Omnichannel - customer engagement platform. Alternative to Intercom, Zendesk & Salesforce
