About this app
GET FROM A TO B, WORRY-FREEThe LNER Door to Door app helps you plan your journey to and from LNER stations including booking taxis, car parking and even e-scooters!
Created by LNER, Door to Door helps you get from your home to the station to catch your train on time, then getting from the station to your destination.
WHAT DOES LNER DOOR TO DOOR DO?
LNER Door to Door connects you with the best ways to travel from your home to the train station and beyond. Use LNER Door to Door for:
• Parking at an LNER Station
• Booking a taxi or private hire car
• Finding connecting public transport like buses, trams and local trains
• Hire electric scooter and bikes
WHY USE LNER DOOR TO DOOR?
With the door to door promise this app connects to your train ticket it gives you peace of mind that if you're delayed on the way to the station, you can hop onto the next train, easy!
- Get to and from the station or your destination with ease.
- No need to have local taxi companies' numbers saved.
- Gives you local locations for e-scooters and bike hire.
- Easily find local bus routes.
- Simple and easy to use, gives you the travel power.
WHAT IS THE LNER DOOR TO DOOR PROMISE?
Take the stress out of parking, don’t sweat it if your taxi is late or you’re stuck in traffic. If you're delayed getting to the station due to reasons outside of your control, you'll be able to travel on the next available LNER train to your destination. So you'll be able to make it to that big meeting or family reunion, even if things don't start off to plan.
Find out more about the LNER Door to Door Promise at
www.lner.co.uk/doortodoor
CHANGE OF PLANS? NO PROBLEM!
We get it. Plans change. If your plans have changed and you're travelling earlier, later or not at all, you can easily cancel your LNER Door to Door trip, free of charge, up to 30-minutes before you were due to arrive at your destination.
NOT TRAVELLING BY TRAIN?
Or maybe you’re travelling with a different train company. We won’t judge you. In fact, you’ll still be able to use LNER Door to Door to get to the station or to your destination. So whether you’re trying to find the best way from your hotel to an attraction or get from your house to a doctor’s appointment, you can use LNER Door to Door.
Just remember, the LNER Door to Door Promise only applies to eligible LNER journeys booked directly with LNER.
Find out more about LNER Door to Door at
www.lner.co.uk/doortodoor
