About this app
About this AppThe Smart Access App is the latest world-class solution from Smart Applications international, the App is a virtual mode of medical access, aimed at enhancing patient experience, providing health on the go, and providing instant onboarding support to medical insurers, for enhanced provider transparency in healthcare administration.
The Smart Access App encompasses the insured member & the dependents, the scheme administrator & the medical service provider. The Smart Access App offers visibility on the medical cover as well as infinite possibilities where covered members can access services on the go without a card.
Smart Access Benefits:
For The Medical Scheme Provider (Corporate, institution, or insured organization)
●tInstant Onboarding – onboarding is done instantly and no waiting for a physical card to be processed.
●tGuaranteed knowledge that only bona fide members & dependents can and are accessing provided medical cover
●tManagement dashboards for Medical Scheme Performance – This will also inform the wellness programs to be championed by the HR or Wellness Manager.
●tCross border servicing/Roaming - This service allows medical covers to be managed through the Smart solution across Africa with access to services in medical facilities installed with the Smart system.
●tEasy, fast and timely access to up-to-date medical scheme utilization information through electronic data provided through the Smart system
●tBenefit Management at point of service - The Smart system allows costs of services received to be deducted from the member’s benefits as programmed on the member’s account.
●tOnline Preauthorization – The digitization of the pre-authorization process will enable the entire process to run online and on a real-time basis with notifications to the scheme administrator, member, and hospital levels
●tReduced expenditure and therefore savings provided that the Smart system use has been enforced and used effectively
For Healthcare providers (Hospitals)
●tSmart Access enables fast and easy member identification for seamless service delivery
●tProvides up-to-date benefit verification at the point of service to avoid utilization of non-provisioned services and overutilization.
●tSmart Access eliminates the need to have cumbersome member lists at the provider and member update letters through the accurate and secure biometric (fingerprint) identification process
●tThe improved patient process translates to increased patient volume and faster hassle-free settlement of bills.
For Members
●tCheck Utilization -Members will be able to check their utilization from the app
●tCheck family members - Members will be able to check the family members who are covered within the family
●tCheck Status – Members will be able to check and confirm whether they are active or not
●tManage multiple medical covers – members can have visibility of more than one medical cover on the same app with Virtual Access. This is to optimize the experience.
●tAccess to various topics of interest – This will provide the member with the latest information on areas of interest like wellness,
●tCheck Renewal Status – Members will be able to check whether their cover is renewed (This is upon expiry of the scheme)
●tGeo Locate Provider –This is to allow members Geo-locate the provider location as well as provide guidance on how to get there through Google Maps.
