About this app
Conceived for on-property use by hoteliers on-the-go, our Mobile App makes it easy to manage guest feedback wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your hotel happy. Seamlessly combining our Online Reputation Management tool and the Guest Survey Solution, you can now experience the power of ReviewPro Guest Intelligence on your Android smartphone or tablet.Currently only available for ReviewPro users. Not a customer yet? Please visit www.reviewpro.com and request a demo.
Download our App today to enjoy the following benefits:
ONLINE REPUTATION MANAGEMENT FOR HOTELS
-tSee your hotel’s online reputation performance across any timeframe
-tMonitor online reviews across more than 175 OTAs and review sites
-tReceive in-app notifications of new reviews (coming very soon) based on your customized views in ReviewPro so that you only receive feedback relevant to yourself.
-tRespond directly to reviews
-tCreate and assign tickets to team members
-tBenchmark against your competitors
-tSee what concepts are trending up and down
-tIdentify key drivers of your online reputation
-tFind out how you are performing on different review sources
-tMonitor management response rates
GUEST SURVEY SOLUTION
-tView all guest feedback in one dashboard
-tManage guest feedback more easily and efficiently
-tCreate and assign tickets to team members
-tReceive in-app notifications of new guest feedback (coming very soon) based on your customized views in ReviewPro so that you only receive feedback relevant to yourself
-tUse in-stay surveys to identify issues that require immediate attention
-tCheck the response rate of guest surveys you send out
-tMonitor the evolution of your Net Promoter Score® (NPS) over time
