About this app
The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance.Features:
•tRoad call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
•tRoad call listing – all active road calls displayed in one place for ease of reference and updating
•tUpdate on statuses – multiple status options with ETA are available to choose from, and status changes entered will automatically update Penske systems
•tReal-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
•tPush Notifications – sent when a road call location has changed, or service has been cancelled
Log in required to use the Penske Service app, unless otherwise directed.
