About this app
CESCAPPS gives you a one-stop solution for managing your CESC Account. It offers the easiest, fastest and most secure way of paying your CESC bills online.Pay your CESC Electricity Bills online in just a few taps. Here’s how it works:
1)tClick on Quick Links
2)tChoose Quick Pay
3)tInsert your Customer ID and tap on Submit / You may choose to Scan the QR code mentioned in the hard copy of your bill
4)tYour bill details are displayed here. Please check.
5)tWill you be paying by Credit or Debit Card or use Net Banking? Please click on the relevant one.
6)tFor your benefit, we have provided a few options of Payment Gateway. Please select your choice of Gateway and click on Pay Now.
7)tYou will now be redirected to the Payment Gateway’s secure website, where you can put in your details and pay. The Payment Gateway might use some additional methods of verification, like OTP for your security.
8)tOnce your payment is processed, you shall be taken back to the CESCAPP, where the receipt of the payment will be available.
Login and access new personalized Dashboard with Easy One View Access to Your Account. Here’s how it works:
1)tDownload the CESCAPPS from Google Play Store
2)tEnter your Registered Mobile Number
3)tWe have additional methods of verification, like OTP, for your security. We take security very seriously
4)tAfter entering the OTP , the number of CESC Accounts attached to the Customer ID will appear
5)tYou can click on the check box and add the account(s) you want to view regularly
6)tNow, provide the ePIN of your choice and Login
7)tPlease remember the ePIN .This will be required in future to login to the CESCAPPS
More benefits of using CESCAPPS:
•tPersonalized Account Information- New Dashboard with Easy One View Access to Your Accounts
•tManage multiple accounts with one app
•tRegister Outages – Just tap to auto docket
•tKeep a Track of your Consumption and Payment
•tPayment History - Check Bill Details for past 12 months.
•tConsumption History - Check Consumption Details for past 12 months
•tMultiple payment options - Pay your monthly bills through Credit card, Debit card, Net banking
•tView Consumption Trend: A graphical representation of your monthly consumption, for the past 12months is available vis-à-vis your Previous year consumption
•tView Payment Trend : A graphical representation of your monthly bill payments, for the past 12months is available
•tServices : Instantly apply for a service of your choice
•tRegister for E-Bill and get Rs. 5 rebate
•tLodge and track status of other Billing and Technical complaints
•tReport Theft: Anonymously report any theft of power. Click a picture and send us.
•tNotifications alerting bill due date, payment confirmation etc.
Got questions? Visit CESC website (www.cesc.co.in ) for more information or write to us at [email protected]
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