About this app
Protection<360> by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection<360> by Assurant® lets you:•tAccess Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360® customers.
•tFile a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions.
•tView Coverage Details – Access your coverage documents and deductible info, as well as FAQs.
•tBrowse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides.
•tAccess Your Extras – Enjoy all the Extra Benefits of Protection 360® in one place.
Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.
