About this app
Introducing the latest release of the OpenKey Guest mobile app! Access hotel rooms worldwide with a secure and convenient digital key directly on your smartphone.With the OpenKey app, you can enjoy the following features:
• Instant Room Access: Easily unlock your guest room with a simple touch of a button. No more fumbling with keycards or waiting in line at the front desk.
• Key Sharing: Share your digital key with up to 4 other guests, making it easier for your travel companions to access the room.
• Contact Hotel: Contact the hotel operations team for any additional needs during your stay, like extra pillows or towels, potential reservation details, and questions that may arise.
• Check-Out Details: View your check-out date and time on the mobile key, helping you stay organized and plan your departure effortlessly.
• Room Number on Mobile Key: Say goodbye to the hassle of carrying a keycard jacket. Your room number is conveniently displayed on the mobile key, allowing for a streamlined and hassle-free experience.
• Hotel Exploration: Discover hotel amenities, dining options, and other features through the app. Get a comprehensive overview of everything your hotel has to offer.
• Check-Out Request: Send a check-out request directly from your mobile key screen. Simplify the check-out process and save valuable time.
What's New in OpenKey Guest?
We've completely redesigned the user experience to ensure a simple, fast, and secure experience for hotel guests. Getting your mobile key is as easy as 1-2-3:
• Ensure the hotel has your phone number on file at time of check-in.
• Receive a text message with a link to download the OpenKey app.
• Input your mobile number and verification code to confirm your device and your key will download to your phone!
For any assistance, including syncing issues, not receiving a key, or problems with opening a lock, please reach out to our support team at [email protected].
