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Different functions like HR, Ops, Merchandising, Product and Pricing teams continuously drive initiatives daily, weekly, or monthly to ensure stores and store employees are equipped to deliver high top-line performance.
By Initiatives, I refer to Training Employees, Ensuring SOP Compliance, Enforcing Merchandising guidelines, Implementing Promotional Campaigns, etc.
To drive such initiatives internally, retailers often use Free tools like Whatsapp, Google Drive and Emails, while few use Paid SaaS