About this app
Complete free handbook of Total Quality Management with diagrams and graphs.
It covers 224 topics of Total quality management in detail. These 224 topics are divided in 5 units.
You can very easily pass and succeed in your exams or interviews, the app provides quick revision and reference to the topics like a detailed flash card. Each topic is complete with diagrams, equations and other forms of graphical representations for easy understanding.
Some of topics Covered in this application are:
1.tIntroduction To Total Quality Management
2.tHistorical Evolution Of Total Quality Management
3.tDefinition Of Quality- Exceptional
4.tDefinition Of Quality- Perfection Or Consistency
5.tDefinition Of Quality- Fitness For Purpose
6.tDefinition Of Quality- Value For Money
7.tDefinition Of Quality- Transformative
8.tDefinition Of Quality- Conclusion
9.tThe Foundation And The Four Sides Of The TQM Pyramid
10.tFocus On The Customer And The Employee
11.tFocus On Facts For The Quality
12.tContinuous Improvements In Quality
13.tEverybody’s Participation For The Quality
14.tThe Concept Of System
15.tQuality Management Systems
16.tJoharry’s New Window On Standardization And Causes Of Quality Failures
17.tStandardization And Creativity
18.tStandardization And Creativity
19.tISO 9000 And BS 5750-A Stepping Stone To TQM
20.tIntroduction To The Engineer And TQM
21.tThe Engineer As A Specialist
22.tThe Failure Of Engineering Educational Systems: The Uk Experience
23.tThe New Breed Of Engineers
24.tEngineers Competences And The Role Of TQM
25.tThe Evolution Of Engineers For TQM
26.tThe Engineer In A TQM Environment
27.tHow Old Is The Quality Concept
28.tWhy Are The Japanese Leading The Field Of Quality?
29.tHow The West Has Woken Up To The Importance Of Quality
30.tW E Deming
31.tJoseph M Juran
32.tPhilip B Crosby
33.tArmand V Feingenbaum
34.tBill Conway
35.tKaoru Ishikawa
36.tGenichi Taguchi
37.tShigeo Shingo
38.tW G Ouchi
39.tThe New Management Model Is Customer Driven
40.tFocusing On Systems Thinking
41.tUsing The Baldrige Criteria To Assess Quality
42.tQuality Improvement Increases Profitability
43.tModels Of Excellence In Leadership
44.tLeading The Transition
45.tExpressing Your Company'S Values
46.tImproving As A Leader
47.tThe Shift In Thinking
48.tModel Of Excellence In Customer’s Focus
49.tIdentifying Your Customers
50.tDetermining Customer Requirements
51.tUsing Customer Satisfaction To Drive Your Business
52.tThe Shift In Thinking In Customer Focus
53.tThe Background To The European Quality Award
54.tThe Model For The European Quality Award
55.tAssessment Criteria For The Model For The European Quality Award
56.tExperiences Of The European Quality Award
57.tThe Quality Story
58.tThe Seven Tools For Quality Control
59.tCheck Sheets
60.tThe Pareto Diagram
61.tThe Cause-And-Effect Diagram And The Connection With The Pareto Diagram And Stratification
62.tHistograms
63.tControl Charts
All topics are not listed because of character limitations set by the Play Store.
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